Client Success Manager

We are looking for a Client Success Manager that:

  • Is a self-starter with strong self-management skills
  • Is highly organized & has the ability to manage multiple priorities
  • Pays attention to detail
  • Has the ability to exceptionally communicate and foster positive business relationships
  • Loves to learn & is constantly looking for ways to provide value
  • Is customer centric & committed to delivering results
  • Has experience managing digital campaigns & projects

The Client Success Manager will be expected to:

  • Manage a portfolio of clients and projects across teams
  • Develop and build relationships with clients and key partners and ensure that we’re consistently delivering value
  • Filter & manage client requests & collaborate with the team to deliver the best solutions
  • QA all work before it is submitted to the client
  • Implement client success programs & create strategies that grow our client relationships
  • Prepare & analyze client reports to improve value & drive results

*This role is similar to an Account Executive/Account Manager.